Or if necessary, press it 2 or 3 times like I had to. So the lesson here is, if your DIRECTV DVR isn’t responding or is otherwise locked up, look for the red reset button and press it. Thank you for being a valued DIRECTV customer.Ī little late but at leasted they owned up to the problem. Our promise is to provide you with the best television experience, and to resolve any issues that might arise as quickly as possible. Close the video player window or app and then reopen it. Restart the Video Player: First things first, try restarting the video player itself. We sincerely apologize for any inconvenience this technical issue has caused. Let’s walk through the steps to troubleshoot this issue: 1. There’s nothing further that you need to do. DIRECTV has fixed the problem and automatically reset the receivers. You may have experienced a transmission glitch to your DIRECTV service. Not aloneĪpparently, I wasn’t the only one with this problem because this email arrived in my inbox the following day: It wasn’t until the third reboot that my DVR finally started working again. Having to reboot a second time didn’t.įor the record, the second reboot didn’t work either. One press of the red reset button and the DVR started rebooting.
Open the door to the card slot and voila, you’re in business. This button is located on my DVR in the card slot at the very bottom right of the receiver. It took me a minute, but I finally found this: I dreaded having to blindly fish for the power cord to reboot once again but then I remembered hearing something about a reset button on DIRECTV DVRs. Pretty cool I thought, until I realized that as soon as I acknowledged the message everything locked up again. Cool update, not so cool that it still didn’t work When it finally finished rebooting a few minutes later, I was presented with a message letting me know that I had received a new software update and that my DVR was now 3D-ready. Luckily it worked and the DVR started rebooting. Unfortunately for me, this means pulling out equipment and blindly reaching for the power cord behind the DVR. I’m still fairly new to the DIRECTV DVRs so I figured like TiVo there was no way to reboot the DVR unless I unplugged it and plugged it back in. This always frightens me as I have yet to find an easy and reliable way to backup the files (shows) on my DVR like I would with my computer.
Remove the Cookies on your Windows 10/11 PC That way, you can access them again after streaming on DirecTV. You can bookmark existing tabs before you close them or copy and paste the address on a notepad. Sometimes, multiple tabs can cause errors when streaming online. If not, continue to try the rest of the methods. Since there can be different reasons why your DirecTV player is not working on your Windows 10/11 PC, you can try to do each of the solutions below one at a time. Restarted computer, restarted browser, etc. Running the most current version of Windows, Microsoft Edge, and Chrome. Cleared browser, cache, uninstalled version 12.0, I assume that everything. However, you can try to fix the app streaming issue by following the different solutions we have indicated below.ĭON’T MISS: Save BIG on monthly costs with AT&T Bundle Packages for DIRECTV Troubleshooting DirecTV Player App Not Working or Buffering on Windows 10/11 Computer Once downloaded the video player will not start even though the install was successful. They cannot install or login to the app, it got stuck, or the video continues to buffer and not play at all.Įxperiencing the same problem can be frustrating. Unfortunately, some users complained that the app is not working on their Windows 10/11 PC. If you want to access DirecTV and watch TV channels, shows, or movies on your Microsoft Windows laptop or desktop computer, you can download and install the DirecTV player.